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Terms of Service
Last Updated: May 25, 2025
Legal Business Name: Asgital LLC (DBA Ear Candle Supply)
Website: https://earcandlesupply.us
1. Acceptance of Terms
By accessing https://earcandlesupply.us or purchasing our products:
- You confirm you are the age of majority in your jurisdiction (or have guardian consent).
- You agree to comply with these Terms and all applicable laws.
- Updates posted on our website are binding.
2. Prohibited Uses
You may not:
- Use products/services illegally (e.g., copyright infringement).
- Transmit harmful code or disrupt site functionality.
- Resell, duplicate, or exploit our Service without written permission.
Violations result in immediate termination of access.
3. Product Information & Disclaimers
- Non-Medical Use: Ear candles are personal wellness products only. They are not medical devices, have not been evaluated by the FDA, and do not diagnose, treat, cure, or prevent diseases.
- Accuracy: Product images, descriptions, and prices are subject to errors. We reserve the right to correct inaccuracies or cancel orders.
4. Orders, Payments & Billing
- Payment Methods: Secure payments via PCI-compliant gateways (e.g., Stripe). Non-card data may transfer over unencrypted networks.
- Order Refusal: We may refuse, limit, or cancel orders (e.g., for pricing errors, fraud, or stock issues).
- Pricing: All prices in USD. Subject to change without notice.
5. Shipping & Delivery
- Processing: 1–2 business days (details: Link to Shipping Policy).
- Liability: Not responsible for carrier delays, lost/damaged packages post-handoff, or international customs issues.
- International Orders: Customers bear all customs/duties.
6. Returns & Refunds
- 30-Day Returns: Unused/unopened items in original packaging. Initiate via Link to Return Policy.
- Refunds: Issued within 5–7 business days. Return shipping costs are customer’s responsibility unless error is ours.
- Non-Refundable: Custom/wholesale orders, opened hygiene-sensitive products.
7. Third-Party Links
We are not responsible for content, services, or practices of third-party sites linked on our Service.
8. Limitation of Liability
- “As-Is” Basis: No warranties (express or implied). We do not guarantee error-free, uninterrupted, or secure service.
- Damages: Ear Candle Supply is not liable for indirect, incidental, or consequential damages arising from product use or site access.
9. Indemnification
You agree to defend and indemnify Ear Candle Supply against claims arising from:
- Your breach of these Terms.
- Misuse of products/services.
- Violation of laws or third-party rights.
10. Modifications & Termination
We reserve the right to:
- Modify, suspend, or discontinue products/services without notice.
- Update these Terms effective immediately upon posting.
11. Governing Law
Governed by the laws of Wyoming. Disputes resolved in United States courts.
12. Contact Information
Legal Name: Asgital LLC
Email: [email protected]
Phone: [Your Business Phone]
Address: 1715 N Vermont Ave, Los Angeles, CA 90027